Refund Policy

Overview

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help.

Eligibility for Refunds

You may request a refund within 7 days of the purchase date under the following conditions:

• The gift card or voucher code was not delivered within 24 hours of purchase.

• The voucher code is invalid or expired at the time of delivery.

• You were charged multiple times for the same transaction.

Non-Refundable Items

The following are not eligible for refunds:

• Vouchers that have already been redeemed or used.

• Purchases made more than 7 days ago.

• Vouchers purchased at a discounted or promotional rate, unless they are defective.

How to Request a Refund

To initiate a refund, please contact our support team at support@giftpe.in with:

• Your registered email address or phone number.

• The order ID or transaction reference number.

• A brief description of the issue.

Processing Time

Approved refunds are processed within 5–7 business days. The amount will be credited back to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

If you have any questions about our refund policy, please reach out to us at support@giftpe.in or call us at +91 98765 43210.